Professional manufacturer of Video Conferencing Cameras and Omni-directional Microphone since 2011

After-Sales Service

If there are any quality problems during the guarantee period, we will maintain for free.

  • 3030-Day money back guaranty for No reason.
  • 18All products purchased from our company are guaranteed to keep in good repair for 18 Monthes
  • 24We answer most emails in less than 24 hours. (There may be delays during the holidays.)

Under any of the following warranty, elated maintenance costs will be collected:

1. Products was not normal used
2. Fire, electric shock, outside object collapse or other natural disasters causes make the equipment damage.
3. Unauthorized repair, misuse, abuse and change.

Special legal right will be provided to the dealer. If the dealer and customer need the maintenance service, please contact with customer service center to get the authorization code and following info:

1. Product model and serial number.
2. Proforma invoice No.
3. Defect details.

Our company's technical service website is www.Tenveo.com/en, you can contact us directly when you have any questions, we will serve you 7*24 hours. Our company provides unconditional free maintenance and lifetime technical consulting services during the warranty period.

E-mail: sales@tenveo.com Telephone: +8618929337105

 

+86189293371057x24 hours

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