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TenveoCamController

TenveoCamController

Windows® 10(64-bit) or later

Windows

Windows V0.0.32

Update Date: 2026/02/10

Note
• The TenveoCamController supports camera firmware version must be V1.3.02 or higher (e.g. V1.3.04.V1.3.06).

V0.0.32 Updates

1. Added Wi-Fi Dongle device binding functionality.

Supported Device Models & Firmware Version

Camera Models:

         NV 3H / NV 12H / NV 20H / VHD 3H / VHD 12H / NV 12U-4K / NV 20U-4K / UV 12U-4K / UV 20U-4K / VL 12U-4K / VL 20U-4K / VX 20M-4K / VX 20M-4K -AI / VX 20M / VHD20H / UV20H / UV12H

         Firmware: V1.3.02 or higher

         VX 20M-AI

         Firmware: V1.3.04003 or higher

        NV3H-W

        Firmware: V1.3.10 or higher

        NV20H-W

        Firmware: V1.3.12 or higher

        EZ3H-4K_AI

        Firmware: V1.3.24 or higher

        EZ10H-4K_AI

        Firmware: V1.3.26 or higher

IP Search Tool

IP Search Tool

Windows® 10(64-bit) or later

Windows

Windows V0.0.9

Update Date: 2026/02/06

Note
• The IP Search Tool supports device firmware version must be V1.2.02 or higher (e.g. V1.2.02, V1.2.04).

V0.0.9 Updates

1. Added bypass of Windows firewall restrictions during installation, fixing the issue where some devices could not be found when the firewall is enabled.

Supported Device Models & Firmware Version

Camera Models:

        NV 12U-4K / NV 20U-4K / UV 12U-4K / UV 20U-4K / VL 12U-4K / VL 20U-4K / VX 20M-4K / VX 20M-4K -AI

Firmware: V1.3.02 or higher

NV MAX612A / UV MAX612A / NV max 620A / NV max 630A / UV MAX 630A / UV MAX 620A

Firmware: V1.02.02 or higher

VHD 20H AI 3.0 / VL 20N AI 3.0 / VHD 20H-4K

Firmware: V1.2.04 or higher

VX 20M-AI

Firmware: V1.3.04003 or higher

VHD630A

Firmware: V1.2.06 or higher

Keyboard Models
        • PC500 (PC500_20251103 or higher)
        • KB300Pro (V5.4.14-20251103 or higher)
        • KB200Pro / KB200MAX (V5.4.8-20251031 or higher)

User Manuals

PTZ Cameras

Tenveo VX30M-Ultra 4K60 NDI PTZ Camera with AI Auto Tracking | 30X Optical Zoom, SDI/HDMI/USB3.0/PoE for Live Streaming & Video Production
2026-08-02
Tenveo VL12U main PTZ cameras
2026-08-10
Tenveo AI Humanoid & Face Tracking PTZ Camera, 20X Optical Zoom, USB3.0/HDMI/PoE IP, 1080P 60FPS
2026-08-02
Tenveo AI Auto-Tracking NDI PTZ Camera – 20X Optical Zoom + 8X Digital, 3G-SDI/HDMI/USB3.0/LAN (PoE), 1080P60 for Live Streaming
2026-08-02
Tenveo 4K NDI PTZ Camera with AI Auto-Tracking, 20X Optical Zoom, HDMI/3G-SDI/USB3.0/LAN PoE for OBS, Zoom & vMix
2026-06-21

FAQs

General

A PTZ camera (Pan-Tilt-Zoom camera) is a professional video camera that allows remote control of movement, including panning left and right, tilting up and down, and optical zooming in and out. It is widely used in video conferencing, live streaming, education, and broadcasting because it can cover large areas with flexible control while delivering high-quality video.

Before You Contact Us

To help us respond quickly, please include product model, order number, version information, connectiontype, issue type, and photos or videos when contacting support. For pre -sales inquiries, kindly share theproduct of interest, required quantity, and any specific requirements.

Contact Us

Response within 24 business hours
Business Hours: Monday - Friday, 8:30 AM - 6:00 PM (GMT+8)

Customer Service

support@tenveo.com

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sherry@tenveo.com

Contact Tenveo Service Team